Oct
02
Temporary Workaround for the "This account has not been authorized to use this feature." error
Updated 1:50pm Sunday: THIS ISSUE HAS BEEN RESOLVED. If you continue to have this problem, please contact Jason Neiffer ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) as soon as possible. Thank you.
Attention Spanish, French, Latin, German, MLS and MTDA Connect students.
We are getting reports of an error with our integration with the Plato learning environment. After you are click on the course name in Genius, a new window pops up telling you that:
"This account has not been authorized to use this feature."
We are aware of the problem and are working with our partners on a solution.
Temporary Workaround
We have a temporary workaround that we believe works for users in this situation.
Login directly to the Plato Learning Environment at this address:
Use your regular username and password, and "mtda" for the "Account Login," as so:
