Sep
28
MTDA Connect students getting a blank black screen in tutorials
Facilitators and students,
If you are getting a "black screen" when loading tutorials in Plato, you probably have a problem with your flash player in your browser.
Flash Player version 10.3.183.5 causes some activities to load a black screen. This version of Flash was released on 8/9/11. This issue has been resolved by the latest release of Flash Player, version 10.3.183.7, released on 8/25/11. To see what version of Flash you have, click here. Your version is listed under “Version Information” near the right side of the page. Visit the Adobe Flash Player page to update to the latest version.
Once there, download and install it then close all browser windows and log into your class again. The tutorial should work now. Please Contact MTDA offices at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or 406-243-4619 if this does not resolve the issue.
If you are getting a "black screen" when loading tutorials in Plato, you probably have a problem with your flash player in your browser.
Flash Player version 10.3.183.5 causes some activities to load a black screen. This version of Flash was released on 8/9/11. This issue has been resolved by the latest release of Flash Player, version 10.3.183.7, released on 8/25/11. To see what version of Flash you have, click here. Your version is listed under “Version Information” near the right side of the page. Visit the Adobe Flash Player page to update to the latest version.
Once there, download and install it then close all browser windows and log into your class again. The tutorial should work now. Please Contact MTDA offices at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or 406-243-4619 if this does not resolve the issue.